Privacy Policy

1. Introduction

Welcome to gysihya.com ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected to gysihya.com.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

We may collect information about you in various ways. The information we may collect via the website includes:

2.1. Personal Data

Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information that you voluntarily give to us when you register with the website or when you choose to participate in various activities related to the website. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the website.

2.2. Derivative Data

Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.

2.3. Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our products from the website.

2.4. Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the website from a mobile device.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Facilitate and process orders for our greenhouse red roses
• Provide and deliver the products and services you request
• Send you promotional information, such as newsletters
• Respond to customer service requests and support needs
• Administer contests, promotions, surveys, or other site features
• Process payments and refunds
• Send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts
• Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations
• Compile anonymous statistical data for our own use or for a third party's use
• Assist law enforcement as necessary
• Prevent fraudulent activity on our website

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3. Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

5. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

Under GDPR, you have the following rights:

• Right to Access - You have the right to request copies of your personal data.
• Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure - You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing - You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the website, which is incorporated into this Privacy Policy.

8. Children's Privacy

The website is not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.